Orem SBDC Success Stories: 2012

Monday, July 30, 2012

Essential Under T's

Overcoming All Odd’s: Despite Disability, 60-Year-Old Woman Launches Own Business

Essential Under T’s

Orem SBDC

Barbara Read is no stranger to adversity. Eight years ago, as a result of Central Nervous System Vasculitis, Read was diagnosed with a short-term memory impairment that has affected her ability to find sustainable employment. Though Read has been receiving disability pay and services over the last few years, she has yearned to find a means to financially support herself. However, due to her disability and lack of employment over the last five years, Read’s job opportunities are limited.

As a means to achieve financial stability and get off disability pay, Read created a vision to launch her own business, showcasing a clothing product that she conceptualized. The idea was initiated by a personal experience that Read had on a very hot summer day while in church. Read was wearing a chic summer dress that she had layered with a t-shirt for modesty, but found herself hot and sweaty from the added layers. Wishing for a lighter, more breathable, more feminine and formal alternative—the idea for Essential Under T’s was born.

Read has worked tirelessly for two years to bring her vision to life and has since designed a product that offers several unique qualities. The cornerstone feature of Read’s product is a short design, which cuts off just below the chest to avoid un-needed layering over the torso. Essential Under T’s are also distinguished by lace trim, a flattering neckline, and added coverage over the shoulders for strappy dresses and blouses.

To create the product, Read devoted hundreds of hours, including a number of personal trips to the Los Angeles garment district to find an affordable fabric that aligned with her vision. Nearly a year later, with the help of Read’s favorite “lace man” Albert, Read found just what she had been looking for!

In the spring of 2011, Read’s Vocational Rehabilitation counselor referred her to the Orem Small Business Development (SBDC), an organization that helps entrepreneurs formalize and launch small business startups. Read was introduced to Marynika Miche’, a business consultant at the SBDC who helped her write a business plan, put financials together, and complete paperwork for a Vocational Rehabilitation grant that would provide Read with critical startup funds. “The SBDC has been a great blessing in my life. I needed someone to come along and set me on the right course,” said Read. “Marynika worked effortlessly on my Performa income statements, monthly cash flows, and estimated startup costs.”

In June of 2012, Read was awarded a small business startup grant from Vocational Rehabilitation to launch Essential Under T’s. The 22,500-dollar award is a significant milestone for Read’s journey as an entrepreneur—helping cover the much-needed costs associated with prototyping and manufacturing products during the first year of business.

In recognition for her hard work and determination, the Orem SBDC has selected Barbara Read to receive a Small Business Award for the second quarter of 2012. “I believe Barbara has what it takes to make this a success,” said Miche’. “She has worked so hard to create her product and to receive the grant. This hard work and persistence deserves recognition.”

Monday, July 2, 2012

Los Montes Restaurant

Cayetana Montes

Opening a Mexican Restaurant has been Cayetana Montes’ dream for as long as she can remember. She owned her own successful, money making cleaning business and contracted with hotels in Park City, Utah; but that business didn’t quench her thirst to own her own restaurant. A local bank sent her to see Ken Fakler at the SBDC at UVU after she approached them to procure a loan to start the restaurant. That was in November, 2009. They wanted her to formalize her business model with a business plan. Ken helped her with all the details of the business plan, but she needed a location, in Kamas, Utah - her home town.

After a year and a half search, a suitable location became available; and after reading her business plan, the landlord indicated that they would help her finance the restaurant. She invested $15,000 (her savings) and the landlord loaned her $15,000; and Los Montes Restaurant opened with the help of her family on July 4, 2011 as an LLC. She had overcome the startup challenges of raising money, finding employees, buying assets at the right price, and marketing to customers. When asked what the secret to her success, Cayetana reports, “Putting in many long hard hours (she works seven days a week), good food recipes, and superior customer service.” The rewards of Cayetana being an entrepreneur and owning her own business, is that she is her own boss, she loves to please her customers, and the business creates a bonding experience between her and her family (her entire family works the business). Part of her marketing success is her involvement in community by donating gift certificates to the South Summit High School, the local fire department, and to the local rodeo events.

Cayetana is grateful to the Orem SBDC for their direction in helping her write the business plan to get her loan, helping her interpret the commercial lease on the building, helping her create a marketing plan, and helping her with all the details of starting and running the business, even though there were set backs along the way. “The Orem SBDC is a big part of the success of this business; we couldn’t have done it without them.”

Cayetana is now living her dream of owning and running a profitable Mexican restaurant with her family in Kamas, Utah.

Tuesday, May 29, 2012

KissTixx Success Story

http://www.youtube.com/user/kisstixx?feature=results_main

Wednesday, January 25, 2012

South Valley Appliances, LLC

Eduardo Esquerra estudió ingeniería en instrumentación, y también es técnico electricista. Eduardo nació en Sonora, México que está en la frontera con EE.UU. y llegó a este país en enero de 1998 con la esperanza de mejores días y tener éxito creando su propia empresa. Después de mucho esfuerzo, planificación y ayuda de la familia, Eduardo pudo abrir una tienda de reparación de electrodomésticos o appliances en el sur de Salt Lake con el nombre de South Valley Appliances, LLC en abril del 2011. Antes de crear su empresa Eduardo dio los primeros pasos al escribir su plan de negocios meses antes, y siguió con su plan de marketing para organizar sus ideas y establecer estrategias de venta. Una vez organizada la empresa pudo encontrar el lugar perfecto para su tienda y empezó con un capital de menos de $20,000 dólares. Nohemí, la esposa de Eduardo, fue clave para la creación de la empresa. Nohemí, no solo apoyo a Eduardo en las decisiones de crear la empresa, sino también le ayudo moralmente, y financieramente para que Eduardo pudiese emprender su proyecto.El próximo paso para que su empresa tuviese éxito, fue el de coordinar con un socio de tener la mejor atención al cliente que cualquier otra empresa de reparación de electrodomésticos pudiese tener en esa área. En Abril del 2011 finalmente pudieron abrir la empresa y empezaron con 2 clientes. En pocos meses subieron a más de 30 clientes y a obtener contratos con hoteles y empresas de lavado y secado de ropa. En menos de 8 meses Eduardo logro que su empresa este sobresaliendo sobre sus competidores, ganar suficientes clientes, y ganancias de más de 200% de lo que él estaba estimando. Eduardo tuvo que contratar a un técnico para que le ayude a satisfacer la demanda del sur de Salt Lake.Eduardo dice que: "los negocios necesitan tiempo y perseverancia" para que estos puedan tener éxito. También mencionó: "Siempre fui empleado y ahora con la ayuda del Small Business Development Center de Orem puedo manejar mi propio horario y más importante puedo manejar mi propia empresa."

Volti

VOLTI
While on a skiing retreat in February of 2000, two unaffiliated clients of Charles Acklin's approached him at separate times announcing that they were no longer going to work with his partner and himself. Each client explained that the company Acklin was working for and the senior partner could not practice what they preached. The clients described the work Acklin had done for them generated revenue and improved their processes, but the company was not willing to take care of its assets. The clients both asked Acklin "How long are you going to put up with this?"Months earlier, in August of 1999, Charles Acklin was approached by two investors, Doctors from Michigan and Pennsylvania, offering him start-up capital if he would consider leaving the partnership and starting his own venture. At the time, he had been uninterested, but after this chance encounter on his ski trip, and three months of attempting to define and improve the partnership with no success, Acklin called up the investors and accepted their offer. Acklin officially resigned his position on October 1, 2000, and started VOLTI on October 31, 2000. VOLTI's mission is to accelerate and increase the success of it's clients. Volti goes into a company as a guest, "embedded" rather than imposed. They learn a company's style, values and traditions, and then the companies needs. Then they go to work for the company, working with teams and individuals in everyday, real-life situations to bring out the needed improvements, employing the proven elements of Volti's program. Volti focuses on the strengths of the present staff to begin creating improvement from the inside. Improvement in people brings improvement in their work, and that brings improvements in company performance. This ends in profit."VOLTI would not be where it is without Ken Fakler. Ken targets issues and goes beyond textbook definitions. He doesn't cheer lead, he facilitates results. Together we clarified propriety elements, infrastructure, our unique business model and sales process. During times of lost funds, negative cash and discouragement, Ken supported me as I refocused and recovered." Fakler has helped stabilize, expand, innovate, and transform VOLTI from a highly successful 'one-man operation' to a team, really taking it to the next level.

SBDC In The Spotlight

The Orem Small Business Development Center, located just west of Utah Valley University, assists startup business owners and entrepreneurs to navigate the often treacherous waters of becoming self employed. Among the center's staff are (left to right) consultants Eddy Yujra, Marynika Miche , director Ken Fakler, consultant Camille Pendleton, and administrative assistant, Karen Wenn. Michael Rigert - NORTH COUNTY STAFF With the economic turmoil depleting personal finances, displacing employees and forcing some to seek new career paths, more and more Utah County residents are turning to self-employment to support themselves and their families. Floralyn Martinez, a master hair stylist for 17 years, researched the possibility of opening her own salon last summer. It was at that time that she came into contact with the Orem Small Business Development Center located just west of Utah Valley University. She didn't have a clue about the steps to starting her own business."I'm an artist behind the chair, but I'm computer illiterate," she said. "I was either going to start up my own place or go to another salon."A free resource provided to entrepreneurs, startup businesses and existing merchants, the Orem Small Business Development Center is one in a network of such centers across the state tasked with not only helping the self-employed get into business, but stay in business, said Ken Fakler, the Orem center's managing director.Funded through the Small Business Administration, the state of Utah and Utah Valley University, the Orem center assists clients in applying for SBA loans, putting together a business plan, doing market research and strategies, and learning the nuts and bolts of business ownership. It serves clients in both Utah and Wasatch counties.Martinez said Fakler and Orem center consultant Laurie Ann Thomas taught her how to write up a business proposal, where to find resources and apply for funding, and how to navigate the often treacherous waters of self employment.In October, Martinez and her husband, Marcos, opened Katumba's Day Spa and Salon, 1015 S. State St. in Orem, which offers a wide range of services from hair styling, massage therapy, skin care and aesthetics. Their salon employs a full staff of stylists and therapists, and business is slowly but steadily increasing, she said."Ken is absolutely incredible and knows what he's talking about," Martinez said. "It was a huge, huge help. I would say they are a major aspect of getting me started."With the housing slump and high gas and food prices hurting businesses and residents, Fakler said the center has seen a large influx of clients in recent months. From the newly unemployed to people looking to earn some income on the side, the center's clients come from all walks of life and range from college-age students to people in their 70s.The center supports clients who own businesses with dozens of employees to stay-at-home moms who want to take their eBay sales to the next level.The center works with about 35 to 40 new businesses a month, or nearly 500 per year. About 50 percent of the center's clients are women, Thomas said."It's really an entrepreneurial area," she said.Because approximately 80 percent of small businesses go under in the first five years, the center stresses the importance of formulating a strong business plan and funding options as well as forming a long-term relationship with owners to continue to provide advice as their companies grow. The center also offers free classes on a variety of related topics taught by professionals."We have very, very few businesses that go broke if they're doing the things we ask them to do," Fakler said.Just two weeks ago, Martinez said Fakler stopped by her salon to inquire about her business's progress and see if there was anything he could do to help. Without the assistance of resources like the Orem Small Business Development Center, she doubts if she would have taken the risk of living out her dream."I would have probably ended up going to another salon," she said. "I wouldn't have had the guts to try to go out on my own."